Nghiên cứu sự hài lòng của sinh viên học giáo dục thể chất ở Trường Đại học Văn Hiến

Abstract

The study evaluates student satisfaction with the physical education program at Van Hien University through surveying 1,251 students who had recently completed the course during the first semester of the 2024-2025 academic year. SERVQUAL model was employed to analyze student satisfaction with the physical education. Data was processed by SPSS and SmartPLS3 to test Cronbach’s Alpha reliability, exploratory factor analysis (EFA), correlation analysis, and linear regression. The results indicate that six factors including instructor resources, training programs, sports facilities, learning materials, support from functional departments, and perceived value influence significantly on student satisfaction. Notably, training programs, support from functional departments and perceived value were found to have the strongest impact. These findings have important practical implications by providing a foundation for educational administrators to improve teaching quality, enhance the learning experience, and optimize support services for student learning the physical education program.