The factors of management commitment and management support to the quality of information system in some enterprises in Ho Chi Minh city

Truong Thi Thu Huong *

* Correspondence: Truong Thi Thu Huong (email: truonghuong@ueh.edu.vn)

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Received: 07 Jun 2018
Revised: 05 Aug 2018
Accepted: 07 Aug 2018
Published: 10 Oct 2018
DOI: 10.58810/vhujs.6.2.2018.6255
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Trương, H. . T. T. (2018). The factors of management commitment and management support to the quality of information system in some enterprises in Ho Chi Minh city. Van Hien University Journal of Science 6(2), 69-78.
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Volume 6 - Issue 2 (2018)
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Abstract

This study was conducted to examine the role of management commitment and management support in the quality of information system (IS) in enterprises in Ho Chi Minh City. This study included 175 participants working in different positions in businesses of various types. Data was collected primarily through the questionnaire (March, 2017 – June, 2017) and then it was analyzed for descriptive statistics, research reliability and validity and hypothesis testing through a multiple linear regression with the support of SPSS. Research results showed that the quality of IS was influenced by the training and the management support. In addition, some research implications were also presented to enhance the role of management as a factor in the quality of IS in Vietnamese enterprises.
Keywords: management commitment, management support, quality of Information system

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